Refund Policy
Last updated: 8 July 2026 · Version 1.1
This Refund Policy explains how cancellations and refunds work for paid subscriptions to Tech Professor, operated by Sikker Software ("we", "us"). It forms part of, and should be read alongside, our Terms of Service. It applies to the Learner seat (€5 / month) and the Creator seat (€10 / month).
1. Billing
- Paid seats are billed monthly, in advance, per seat.
- Your subscription renews automatically each month until you cancel.
- Prices are shown exclusive of any taxes that may apply in your country.
2. Cancelling
You can cancel at any time from Settings → Billing. When you cancel, your seat stays active until the end of the current billing period and is not renewed after that. We do not automatically pro-rate or refund the remainder of a period you have already paid for, except as described below.
3. 14-day money-back guarantee
If you are a new subscriber, you may request a full refund within 14 days of your first payment for a paid seat, for any reason. We will refund the charge in full and close the paid subscription. This guarantee applies once per customer and covers your first paid month only.
4. Refunds after the first 14 days
After the 14-day window, monthly charges are generally non-refundable, because you retain access for the full period you paid for. We may still issue a refund or credit at our discretion — for example if:
- you were charged in error or charged twice for the same seat;
- a sustained technical fault on our side prevented you from using the Service;
- the law in your country entitles you to a refund.
5. Your statutory rights
If you are a consumer in the EU, the UK or another jurisdiction with a statutory right of withdrawal, nothing in this policy limits those rights. By starting to use a paid seat immediately, you acknowledge that we begin providing the digital service right away; where required, we will honour any applicable statutory cooling-off period.
6. How to request a refund
Email billing@tech-professor.com from the address on your account and include the seat type and the approximate date of the charge. We aim to respond within 5 business days. Approved refunds are returned to your original payment method; how quickly it appears depends on your bank or card provider.